Who we are

Power Up Electrics ("we", "us") is a domestic electrical company in the United Kingdom. This policy explains what personal information we collect when you use this website or contact us, and how we use it.

What information we collect

When you contact us by phone or through the enquiry form on this website, we collect the details you give us: your name, phone number, email address, postcode, property type and your description of the electrical work, along with any photos you choose to upload.

We collect this information because you have asked us to respond to your enquiry or provide a quotation.

How we use your information

We use your details to respond to your enquiry, arrange a visit, prepare a quotation and carry out any work you ask us to do. We may also keep a record of work carried out at your property so we can support you in future, for example if you have a question about previous work or certification.

We do not sell your information to anyone, and we do not use it for unrelated marketing.

Lawful basis

Under UK data protection law (UK GDPR), we process your information on the basis that it is necessary to respond to your request before entering a contract (your enquiry or quotation request) and, where you proceed, to perform that contract.

How long we keep your information

Enquiry details are kept only for as long as needed to deal with your enquiry and any resulting work, and for a reasonable period afterwards in case of follow-up questions or warranty matters. You can ask us to delete your details at any time (see Your rights below).

Sharing your information

We only share your information where it is necessary to provide our service or where the law requires it. We do not share your details with third parties for their own marketing.

Cookies

This website stores a small preference so it can remember whether you have dismissed the cookie notice, and may remember that you have seen the emergency contact notice during your visit. These are essential to how the site works and do not track you across other websites.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To exercise any of these rights, contact us using the details below.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us about this policy

Call us on 07833 918205 or email us at powerupelectrics.co.uk@gmail.com.